How To Kill Video on Demand, Chapter 1

Stupid media tricks: MediaPost reports that ABC and ESPN have struck a deal with Cox in which the cable provider will disable the fast-forward feature for some of the on-demand content it offers from the two Disney properties.  That means Cox cable subscribers won’t be able to skip commercials and zoom through the programs they watch via Cox’s VOD (video on demand) service. (The agreement does not apply to programs that subscribers record on their own using Cox’s DVR box.)

This a classic horse-has-left-the-barn overreaction to the media companies’ ad-skipping angst. There are two main benefits of VOD: convenience (you can watch anytime you want) and control (you can pause, skip and rewind). Removing one of those elements will absolutely kill VOD. Disabling features that customers have already embraced is a surefire way to make them hate you.

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