Head-Scratcher Apr 21, 2009
Posted by magnostic in Customer service, Customer support.trackback
Today I had some problems with my Red Sox season ticket account. I filled out and submitted the online tech support form describing the problem. A few hours later, I received an email saying I didn’t provide enough information – they needed my email address.
You hold season tickets?
Buddy …. let’s talk.
What’s your email address?
I second what Churbuck said except I am way more sincere and really truly your friend unlike some computer execs I could mention.